Frequently Asked Questions

PhotoFlip is an online AI tool for restoring, colorizing, and enhancing old photos. Upload any damaged or faded photo and our AI will restore it in seconds. No software download required.

Yes — sign up to get started free, then choose a $9.99/month plan or a one-time credit pack starting at $4.99.

We support JPEG, PNG, and WebP files up to 10MB. For best results with old photos, scan at 300+ DPI.

No. Photos are processed on secure servers and are not permanently stored after processing. We never use your images for training, sharing, or advertising.

Restore fixes general damage — scratches, tears, stains, fading. Face Restore specifically enhances blurry or damaged faces while preserving identity. For best results, restore first, then face restore.

Our AI (DDColor) analyzes textures, lighting, and context to apply historically accurate colors to black & white and sepia photos. Colors are based on millions of training images.

Up to 4x the original resolution using Real-ESRGAN. A 500x500 photo becomes 2000x2000 with enhanced detail.

Restore damage first, then fix faces, then colorize (if B&W), then upscale as the last step. Each step builds on the previous one.

Each AI operation costs 1 credit. Credit packs start at $4.99 for 10 credits. Credits never expire.

Monthly Plan: $9.99/month for 40 fresh credits. One-time packs: Starter (10 for $4.99), Popular (75 for $19.99), Lifetime (250 for $49). Pack credits never expire.

Yes — $9.99/month for 40 credits, refreshed every month. Cancel in one click from your dashboard. If you prefer one-time purchases, credit packs start at $4.99.

Yes. Full refund within 7 days if credits are unused. See our refund policy for details.

Yes. All transfers are encrypted with 256-bit TLS. Photos are processed on secure servers and are not permanently stored after processing. We don't train AI on your images.

Yes. Go to Dashboard → Settings to download all your data or permanently delete your account. All data is removed within 30 days.

Never. Your photos are processed and immediately discarded. We don't use customer images for training, sharing, or any other purpose.